Please visit https://www.fmcsd.org/home-tech-support/ for initial support. If you need to contact a member from the IT team please read below.
Students and parents may submit tickets to a helpdesk specifically created for at home support.
Tickets can be submitted via
- email OR
- accessing the ticket portal
Email (Preferred)
- help@students-fmcsd.on.spiceworks.com
- Descriptive but short Subject
- Put as much information as possible in the body of the email
- Name
- Grade
- Device ID
- Detailed problem description
Ticket Portal
- Visit https://students-fmcsd.on.spiceworks.com/portal
- submit a ticket in the center of the screen
- Be sure to put your email address
- Add your phone number
- Put as much information as possible in the body of the email
- Name
- Grade
- Device ID
- Detailed problem description
