Get Tech Support At Home

Please visit https://www.fmcsd.org/home-tech-support/ for initial support. If you need to contact a member from the IT team please read below.

Students and parents may submit tickets to a helpdesk specifically created for at home support. 

Tickets can be submitted via

  • email OR
  • accessing the ticket portal

Email (Preferred)

Ticket Portal

  • Visit https://students-fmcsd.on.spiceworks.com/portal
  • submit a ticket in the center of the screen
  • Be sure to put your email address
  • Add your phone number
  • Put as much information as possible in the body of the email
    • Name
    • Grade
    • Device ID
    • Detailed problem description
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