Technology
John Hager, Director of Technology
john.hager@fmcsd.org
How to get tech support at home
Students and parents may submit help requests for tech-related issues by doing the following:
- Email: info@fmcsd.org
- Enter a descriptive, but short, subject line
- Put as much information as possible in the body of the email
- Name
- Grade
- Device ID
- Detailed problem description
SwiftK12 Notification System
FMCSD is continuing to use a school notification system called SwiftK12.
To guarantee the notification system is used efficiently, we will need to confirm your contact information is accurate and up-to-date at all times.
SwiftK12 allows our school to send messages using phone, email and SMS text messaging. You may have already noticed that sometimes phone calls come from different numbers.
For calls from the district office you will see 319.372.7252 as the caller ID number.
If one of our schools send out a building specific message you will see the following numbers:
High School:319.372.1862
Middle School:319.372.4687
Lincoln Elementary: 319.372.2896
Richardson Elementary: 319.372.2765
You may want to add the district’s as well as your school’s phone number to your address book to help you recognize incoming calls from the us easily.
Text messages will be sent from “FMCSD”. Please note you will not be able to reply to text messages sent from the school.
SwiftK12 is integrated with the existing PowerSchool Parent Portal. If you log-on to the Parent Portal (We suggest you log-on using Chrome or Firefox.) you will see a link called SwiftReach SwiftK12 on the left navigation pane under Alerting.
You will be able to see all the contact information our school has listed for you by clicking on the Contact Information button in the top navigation.
Within the Alert Preferences section of the Parent Portal, you will be able to choose your communication preferences based on message category, such as School Closures or Attendance, as well as message type (email, voice and/or text message) by placing a checkmark into the aligned contact fields. You may opt-out of any message category except for Emergency Messages.
Note: Setting up your parent preferences is your responsibility. You will receive messages to every contact field shown in Alert Preferences until updated in the parent portal. Tolls and charges associated with receipt of messages from the school are your responsibility and not the responsibility of the school. Please be sure to set your unique preferences if there are any numbers or addresses to which you do not like to be contacted. All phone numbers and email addresses must be in a valid format to save properly.
Emergency messages are always sent with all three message types (email, text, and voice calls) and to every contact field shown even if you have opted out. We cannot change this. Emergency messages will be labeled as such so you will know it is an actual emergency.
If you do not have access to log into the Parent Portal, you may contact the school directly to request changes.
If you have any questions, please contact your child’s school.
PowerSchool FAQ
How do I log into PowerSchool? How can I find my account information?
If you do not have a PowerSchool account and are the parent/guardian of one or more students at FMCSD please contact your student’s school for access information and instructions. If you already have an account and need to reset your password please read below.
Each school will verify your identity before giving you an account to help protect student data and privacy. From there, you can log in to your school or district’s respective portal.
You will need to get the following information from your school or district:
- Link to Parent or Student Portal
- Access ID for the student(s)
To log in for the first time:
- Access the Parent or Student Portal.
https://fmcsd.powerschool.com - Create an Account. Once in the Parent or Student Portal, you will need to create an account. Be sure to store your username and password in a secure manner.
Please note: If you have previously created an account you do not need to repeat that process. You can simply login. - Add your students. Use the Access ID for each of your students to link them to your account.
Once you have created an account:
- Visit the Parent or Student Portal at https://fmcsd.powerschool.com
- Enter your username and password
Note: Registration must be done via the school/district web portal.
How can I find my District Code
The District Code can be found by signing in to your school’s web portal. When you sign in, the District Code should be visible in the black box located in the lower left-hand corner. You can also use the app to determine the District Code.
To use app to determine the District Code:
- Tap Where is my district code? just below the District Code entry boxes
- Tap Search for Your District at the bottom of the screen
- Enter your school’s URL into the third box
- Tap Submit
How do I reset my password
Students should contact their school to reset their password. Parents can reset their password through the website. If you encounter any difficulties with the following instructions, please reach out to us for further assistance.
To reset passwords from your school’s web portal:
- Click the link Forgot Username or Password
- Enter the username and email address for your account, then click Enter
- You should receive the email as an email from your school. If you aren’t seeing the email, check your Junk or Spam folder
- Click on the password reset link in the email you receive.
- Enter a new password
- Log in to the website to verify the password has been successfully reset and is working
- Log in to the app
How do I create a Parent Portal Account?
1. Go to https://fmcsd.powerschool.com/public
2. Click on the button labeled “Create Account.”
3. Enter the parent/guardian account information.
4. Create a password of your choosing.
5. You must have an Access ID and Access Password for each student you’d like to add to your account
Please contact your child’s school if you don’t know your Access ID and Access Password.
Note that relationship refers to your relationship to the student.
6. Take note of the User Name and Password that you have just created, because you will need them to log in to the PowerSchool portal once you click on “Enter”.
More questions?
Please visit https://www.powerschool.com/parent-student-resource-center/ for up-to-date instructions and guides regarding the Parent Portal