- Fort Madison Community School District
- Technology
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HOW TO GET TECH SUPPORT AT HOME
Students and parents may submit tickets to a helpdesk specifically created for at home support.
Tickets can be submitted via
- email OR
- accessing the ticket portal
EMAIL (PREFERRED)
- help@students-fmcsd.on.spiceworks.com
- Descriptive but short Subject
- Put as much information as possible in the body of the email
- Name
- Grade
- Device ID
- Detailed problem description
TICKET PORTAL
- Visit https://students-fmcsd.on.spiceworks.com/portal
- submit a ticket in the center of the screen
- Be sure to put your email address
- Add your phone number
- Put as much information as possible in the body of the email
- Name
- Grade
- Device ID
- Detailed problem description
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John Hager
Director of Technology
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Tyler VanAken
IT Support Specialist
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Michelle Wixom
IT Support Specialist
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Jami Featheringill
IT Department Secretary