Remote Learning - Support
Table of Contents
HotSpot Request
The checkout period for hotspots has expired. For questions please call the tech department at 319.372.7252 x8.
Voluntary Insurance
The window to purchase 1:1 insurance has closed. If you would still like to purchase insurance please call the tech department at 319.372.7252 x8 to discuss options.
Elementary Technology Agreement
Parents of elementary students must fill out this form >> https://signnow.com/s/uinz0j9M << or print a copy of this document.
Hot Spot Return Information
- Hot spots will be deactivated at the end of the school year. It will be reactivated, on a to be determined date; right before school starts next year.
- Instead of collecting them, we are allowing you to keep the device so it’s ready to go when school starts back up. Make sure to power them down once they have been deactivated and store them in a safe place.
- REMEMBER: YOU ARE RESPONSIBLE FOR THIS DEVICE. IT HAS BEEN CHECKED OUT TO YOU. KEEP IT IN A SAFE PLACE AND READY TO GO FOR NEXT YEAR. IF LOST, DAMAGED, OR STOLEN, YOU WILL BE CHARGED.
- IF YOU ARE PLANNING ON RETURNING NEXT YEAR FOR FACE TO FACE INSTRUCTION OR TRANSFERRING, MOVING, OR GRADUATING, MAKE SURE TO RETURN THE HOT SPOT TO YOUR CHILD’S BUILDING BEFORE THE LAST DAY OF SCHOOL OR YOU WILL BE CHARGED.
Online Learning Teachers
High School
Teachers
Shalisse Johnstun
shalisse.johnstun@fmcsd.org
Jasmine Sourwine
jasmine.sourwine@fmcsd.org
Carla Sanders
carla.sanders@fmcsd.org
Middle School
Teacher
Please contact your child’s teacher(s)
Elementary
Teacher
Alisha Saathoff
alisha.saathoff@fmcsd.org
Debra Ridgway
debra.ridgway@fmcsd.org
Chromebook / Chrome Login
If you need help using the student Chromebook at home please click this link https://docs.google.com/document/d/14LPqSIhryl9Lunro7bnY_vpRfzOc1TWKxDqAu2BAOf0/edit?usp=sharing
HotSpots
First Time Setup
1. Take the device out of the box and remove the plastic film on the screen
2. Pull the tag
3. Press and hold the Power button on the top right for three seconds
4. Wait for the device to boot up
5. Select your language
6. Swipe to continue
7. Click on the red House (top right corner of the screen)
8. Click on Wi-Fi Name/Password to see the password
9. Connect your device to the HotSpot
Canvas
Canvas for Students
How do I Sign In?
FMCSD students sign in at https://fmcsd.instructure.com and if not redirected into Canvas select ‘Sign in with Google’. Enter your fmcsd school email account credentials to get access to Canvas.
Dual enrolled students sign in at https://fmcsd.instructure.com/login/canvas and will need to create an account. Ask for a join code from your instructor first.
Generating a Pairing Code
Setting Notification Preferences
Canvas for Parents
Parents may sign into Canvas at https://fmcsd.instructure.com/login/canvas if their student has shared a pairing code with them. If you student is unable to share a code with you please reach out to the student’s teacher and they can provide you with the pairing code.
SeeSaw
SeeSaw for Families - Overview
Middle School Seesaw Sign In
Elementary Seesaw Chromebook Sign In
Elementary Seesaw iPad Sign In
1. Go to Settings (looks like a gear symbol)
2. Scroll down on the left to select “Passwords & Accounts”
3.On the right, select “Add Account”
4. Select “Google”
5. Select “Continue” on the box that pops up.
6. Type in your child’s school email address (contact your teacher) and press “Next”
7. Enter your student password (contact your teacher) and press “Next”
8. When the “Welcome” message pops up, scroll down to the bottom and press “Accept”
9. Press the home button to go back to the home page, and click on the Seesaw Class app icon.
10. Click “I’m a Student”.
11. Select “Google/Email Sign In” at the bottom.
12. Select “Sign in with Google” at the top. (Do not enter the email and password again.)
13.Click “Continue”
14. Now enter the student email address again.
15. Next put in the fmcsd2020 password again.
16. Click “No Thanks” for the notifications when the box pops up.
Now your child’s name should show up on the right side.
After this setup is complete, the student will just press the Seesaw Class app to get into Seesaw.
Get Started
Basics
- How do I add another student to my family account?
- Can families complete activities?
- How long do families have access to their child’s Seesaw journal?
- How do families and students download an archive of student work?
- Can I add photos and videos as a family member?
- How do I message the teacher?
- How can family members get SMS notifications?
Google Meet
How Do I join a Google Meet?
- Click the meeting link sent to you in email or posted in Canvas/Seesaw.
- Follow the onscreen prompts to join the meeting.
- Depending on your teacher’s settings you may need to enter a code.
An existing participant might need to approve you if you don’t have a Google Account.
How To Get Tech Support At Home
Students and parents may submit tickets to a helpdesk specifically created for at home support.
Tickets can be submitted via
- email OR
- accessing the ticket portal
Email (Preferred)
- help@students-fmcsd.on.spiceworks.com
- Descriptive but short Subject
- Put as much information as possible in the body of the email
- Name
- Grade
- Device ID
- Detailed problem description
Ticket Portal
- Visit https://students-fmcsd.on.spiceworks.com/portal
- submit a ticket in the center of the screen
- Be sure to put your email address
- Add your phone number
- Put as much information as possible in the body of the email
- Name
- Grade
- Device ID
- Detailed problem description
